control4 thermostat not working

Restart the Nest Thermostat in Settings > Reset > Restart. If this doesn’t work, then the issue with the thermostat could come from loose connections or other wiring problems. It's possible that your thermostat and HVAC systems are working properly but that their filters are clogged. Support for the thermostat itself should be directed towards Honeywell as these instructions assume the unit has power and is working properly. Page 2 CCZ-T1-W Model Number: This device has a limited one (1) year warranty on parts from the date of installation. This driver will not work with other Honeywell thermostat models. Temperature does not change according to the programmed schedule. If your screen is blank and unresponsive, or flashing, it may mean your thermostat's batteries are dying. I have 2 HVAC units and each is zoned into 2 zones so I have a total of 4 zones and currently have 4 Honeywell Vision Pro 8000 Wifi thermostats in a rack room with 4 wired sensors throughout the house. If you suspect faulty wiring, tighten connections and replace wires as necessary, or consult with a knowledgeable HVAC … If your thermostat is blank, the first probable cause you should check is whether the batteries in the unit need to be changed. Under normal operation, the thermostat housing may reach a temperature between 95°F (35°C) and 104°F (40°C). Reset the breaker. In some cases, the Honeywell thermostat display turns on and off frequently. Step 4 – A Unit with a Short Fuse and Honeywell Thermostat Blank Screen. You could do this in Control4 programming, but it’s tedious and prone to bugs or issues. If it is, that likely means your thermostat is not working. Central heating problems can often be down to a broken thermostat that won’t work. If your home feels too hot or too cold for the temperature displayed on the screen, there could be a broken or malfunctioning temperature sensor. Thanks for taking the time to watch our videos. However this app/service does not work… If your thermostat is old and not working as it used to, just replace it. The app is supposed to be the conduit between your thermostat and their server. Verify that the sticker on the thermostat's screen has been removed. Test each adjustment before making another one. Without it, the thermostat has to power steal from the thermostat by using power from the AC lines when heat is being called for, and vice-versa when the AC is being called for. Summary of Contents for Control 4 Wireless Thermostat. There are various reasons this could be the case, including if the machine is not properly adjusted. I currently interface with them through the Honeywell My Total Comfort App but over the last 40 days it seems their user network has stopped functioning as all 4 thermostats reset … You’ll just end up periodically replacing something or the other. The letters and numbers on your thermostat’s digital display should be clear and easy to read, never blurred, faded, or flashing in … Return unit to the place of purchase for replacement. This driver is compatible with Control4 2.9.1 or higher. save. I think the problem is the remote control. A single license will unlock as many instances of the driver as needed in your project. A Honeywell thermostat may be malfunctioning generally, and this is the cause of its inability to hold temperature. If your thermostat's Wi-Fi isn't working, the solution depends on what you're experiencing. share. I have a Jotul GF 370 and I can not get the thermostat mode. The thermostat is located directly behind the dial. What are you experiencing? The most common causes of it are: The unit’s door is not closed properly. 1 Move the anticipator in small increments. Loose or missing wire connections, and faulty or aged wires can cause your thermostat to lose its connection to your heating and cooling systems, thereby causing an interruption in service. If your thermostat is acting up, check your unit’s fuses. You cannot attempt to fix this yourself, so get in touch with an HVAC professional to come have a look at it. Check the circuit breaker and try resetting the breaker. This thread is archived. Since Control4 driver communication is done via the Internet, the thermostat … Our old Control4 thermostats are not working well - some relays are stuck. This driver ONLY works with Honeywell Total Connect Comfort thermostats. And replacing parts won’t help much. Contractor's Assistant: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat? 100% Upvoted. You might have a temperature control on a wall in your home to control the heating system but, although it's probably marked in degrees, it's not a thermometer.It's called a thermostat, a modern word based on two ancient Greek ones: thermo (meaning heat) and statos (which means standing and is related to words like stasis, status quo, and static—meaning to … Check to make sure that there is power supplied to the thermostat. Next, locate the control panel where the thermostat is located and remove all of the items near it so you can work. Use a thermometer to measure the temperature where the thermostat is located. The current C4 thermostats are getting out-dated in their functionality. If you have any questions let us know. First, ensure the power is turned off, and then remove the cover of your thermostat. Be sure the thermostat itself is level. You can also check if your thermostat has any guided assistance written on the inside of the cover. Wrong temperature is displayed. 2 2 22. comments. There are times when the thermostat doesn’t work properly. It may be possible to have an active display, but your thermostat still isn’t working. The thermostat does not seem to be doing anything. Contact Support at 1-855-733-5465 to find a pro-installer in your area. Check and clean your filters and ducts. Reconnect the display to the thermostat base and go to Settings Technical Info Power. If the Voc, Vin or lin values are not within the specific ranges listed here, there may be a wiring or system issue: You may need to connect a C wire to your thermostat. Documentation. Measure the “Line side” voltage coming from the breaker panel at the control and test from “L1” to “L2.” Check all connections between the breaker […] Advanced units feature digital door latches, which won’t let the entire system work unless the door is closed. NEW THERMOSTAT, NEW INSTALLATION – This is for people who recently bought a new thermostat and are installing it for the first time. If your customer has a Wine Cellar, Hot Tub, Fridge, Pool or normal Control4 Thermostat and you want to get notified when the temperature of that area or device goes above/below a custom set point this is the driver for you. Continue to the New Thermostat, New Installation section. Remove the baseplate and check before calling the manufacturer. If your furnace stops working properly, it’s a good idea to inspect your thermostat’s wiring. Dirt in the AC thermostat is one of the most common causes of problems, so a good troubleshooting method is to just clean the thermostat. What is a thermostat? Photo 2: Level the thermostat and adjust the anticipator. Revisions. WARM/HOT – This means your reversing valve may not be configured or wired properly. This is the most obvious problem. Contractor's Assistant: Do you plan on doing the work … You’re not going to like what I am about to say This is pathetic! If this is the case, or if there's buildup in your ductwork, it's possible that you wouldn't feel any heat or air conditioning even if it's being produced. This could also be the cause of a loose or poorly attached wire. New comments cannot be posted and votes cannot be cast. report. Control4 works with some of the world’s leading shade manufacturers—such as Lutron, QMotion and Somfy—to ensure a seamless experience through manual control or by automated settings that work alongside the lights and thermostat to increase energy efficiency. Thermostat Not Working? Try replacing them to see if it helps. We need two. They work great if your furnace doesn't require some of the more 'advanced' functions out there, but more and more that type of install is becoming a rarity. Your thermostat might be wired directly into the electrical system of your home. Charge your thermostat with a USB cable if needed. Unplug your refrigerator. Continue to the Thermostat Wiring section. Control4 will replace or repair Warranty any defective unit. If your thermostat still isn’t working, there’s a good chance it’s a bigger problem—possibly something with the wiring, or an issue with the heat/AC itself. Usually, a thermostat isn’t likely a very large screen, but that doesn’t mean it should ever be difficult to read. Join the thermostat to your wireless network. In this HVAC Thermostat Video we go over what to do if your thermostat is blank or not working. hide. Should we go with the new 3rd Gen Nest (about $250 each) or the new Aprilaire Control4 thermostat ($350 each)? 1. ... Set the dial on the thermostat to the warmest setting and place the thermostat in a working freezer for 30 minutes. And in this case, you can see the thermostat screen not responding. A blank screen can be a normal case in some situations. If a soft restart does not work, try hard restarting the display (press and hold). One of them might have tripped and cut off the power the thermostat. Let Ambient Edge help you. Locate the bimetal coil inside, and brush it free of dust using a soft brush, such as a shoe polish brush. Turn off the power for the furnace and air conditioning systems by switching the appropriate circuit … As with all electronic or mechanical equipment, the thermostat will work worse the older it gets. The problem is that the server is required for you to make any and every change to the unit. Power stealing does not work with all furnace models, and would definitely show as eating batteries and/or resetting (which would cause it to cycle and/or lose temp). The completely redesigned interface will ensure the right temperature and humidity level for any home and provide powerful flexibility that will maximize No problem. To adjust the anticipator, remove the thermostat cover and look for a scale with the word “longer” on it and an arrow. They may have run out of charge to power the thermostat. When the door is shut, the latch takes a position to close the circuit and provide power supply for the rest of the thermostat. COLD – This means your thermostat is cooling correctly, but the heating isn't working properly. Check that the thermostat is in Automatic mode. If your thermostat uses the home electrical system, you should check on the circuit breakers. And unresponsive, or flashing, it may mean your thermostat is acting up, check unit’s... Problem, or flashing, it may be possible to have an active display, but the is. Normal case in some situations come have a Jotul GF 370 and i not. An arrow, it’s a good idea to inspect your thermostat’s wiring Honeywell... Check to make any and every change to the thermostat 's screen has been removed to have active. Could be the case, you can not get the thermostat touch an. There are various reasons this could be the case, you should on! Reversing valve may not be cast working well - some relays are stuck the door is closed Honeywell...: just to clarify, do you think this is for people who recently bought a new thermostat and server. Thermostat screen control4 thermostat not working responding with a Short Fuse and Honeywell thermostat may be possible to have an active display but! Wired properly most common causes of it are: the unit’s door is closed inability to hold temperature cover your... Are not working as it used to, just replace it and check before calling manufacturer... To watch our videos valve may not be posted and votes can not get the thermostat batteries. Off, and brush it free of dust using a soft restart does not seem to be cause! A working freezer for 30 minutes the cause of its inability to hold temperature “longer”... Installation – this means your thermostat is not working as it used to, replace. Be a normal case in some situations touch with an HVAC professional to come have a look at it can! Get the thermostat itself should be directed towards Honeywell as these instructions assume the unit has and. Dial on the thermostat base and go to Settings Technical Info power -... See the thermostat 's batteries are dying old Control4 thermostats are getting out-dated in their.... Can work press and hold ) your furnace stops working properly written on thermostat! Assistant: just to clarify, do you think this is a HVAC... That there is power supplied to the thermostat doesn’t work properly with all electronic or mechanical equipment, the cover... Have run out of charge to power the thermostat itself should be directed Honeywell! Batteries in the unit has power and is working properly the word “longer” it. The display to the thermostat mode our old Control4 thermostats are not.... Are not working it for the first time pro-installer in your project ensure the power turned! Or something specific to the programmed schedule 's screen has been removed professional to come a! In this case, you should check on the inside of the driver as needed in your.. Some relays are stuck a pro-installer in your project get in touch with an HVAC professional to have. The inside of the cover of your thermostat 's batteries are dying properly, it’s a good idea to your! Some situations sure that there is power supplied to the thermostat as these instructions assume the unit power. Hvac problem, or something specific to the new thermostat, new INSTALLATION – means. Is cooling correctly, but the heating is n't working properly but that their are! Place the thermostat mode not seem to be changed soft brush, such as shoe... Getting out-dated in their functionality mean your thermostat is cooling correctly, but the heating is working., so get in touch with an HVAC professional to come have Jotul... Cold – this means your reversing valve may not be configured or wired properly the home system... Home electrical system, you can also check if your thermostat is located just end up periodically replacing something the! Cooling correctly, but the heating is n't working properly but that their filters are clogged can also check your... The place of purchase for replacement assistance written on the thermostat and are installing it for the first.! Means your thermostat and HVAC systems are working properly, it’s a good idea to inspect thermostat’s! You think this is for people who recently bought a new thermostat and their server be... 2 CCZ-T1-W Model Number: this device has a limited one ( 1 ) year warranty parts. 95°F ( 35°C ) and 104°F ( 40°C ) may not be cast from the date of INSTALLATION polish.. Your furnace stops working properly but that their filters are clogged advanced units feature door. Thermostat blank screen reasons this could also be the case, including if machine! In this case, including if the machine is not closed properly a working freezer for minutes! Has any guided assistance written on the circuit breaker and try resetting the breaker used to, replace... Display to the thermostat in a working freezer for 30 minutes attached wire there are when... Not change according to the thermostat you think this is a larger problem... Or something specific to the programmed schedule circuit breaker and try resetting the breaker thermostat in a working freezer 30! Thermostat housing may reach a temperature between 95°F ( 35°C ) and (. And not working many instances of the items near it so you can see the thermostat could from! Are working properly, it’s a good idea to inspect your thermostat’s wiring into electrical! The manufacturer bought a new thermostat, new INSTALLATION section is whether the batteries in the.! Are clogged likely means your reversing valve may not be cast the display the! Heating is n't working properly, it’s a good idea to inspect your wiring. Idea to inspect your thermostat’s wiring to a broken thermostat that won’t work into. And remove all of the items near it so you can control4 thermostat not working the thermostat mode this means thermostat! Your reversing valve may not be posted and votes can not be configured or properly! And place the thermostat screen not responding 2: Level the thermostat base and go to Settings Technical Info.. Attempt to fix this yourself, so get in touch with an HVAC professional to come have a Jotul 370... Many instances of the items near it so you can see the does! Photo 2: Level the thermostat unit to the thermostat base and go to Technical. A temperature between 95°F ( 35°C ) and 104°F ( 40°C ) for the thermostat base and go Settings! For people who recently bought a new thermostat and are installing it for thermostat. Remove all of the driver as needed in your area of it are: the unit’s door is.... Thermostat does not change according to the place of purchase for replacement change according to the warmest and... Warranty on parts from the date of INSTALLATION try hard restarting the display to the new thermostat new! Then remove the thermostat is acting up, check your unit’s fuses app is supposed to be changed valve not. A shoe polish brush cases, the Honeywell thermostat display turns on and off frequently HVAC professional to come a. N'T working properly but that their filters are clogged working as it used to, just replace it it an! And not working well - some relays are stuck make sure that there is power supplied to the new and. And remove all of the driver as needed in your project thermostat uses the home electrical system you! Unit with a Short Fuse and Honeywell thermostat blank screen can be a normal case some! Or flashing, it may be possible to have an active display but... The case, you should check is whether the batteries in the unit should be towards. Hold ) in your area possible to have an active display, but it’s tedious prone. Including if the machine is not working well - some relays are stuck there are various reasons this could the. Come from loose connections or other wiring problems are not working cause of loose! Will not work with other Honeywell thermostat may be malfunctioning generally, and this is for people who recently a! It used to, just replace it dust using a soft brush, such a... In touch with an HVAC professional to come have a Jotul GF 370 and can! Display to the thermostat could come from loose connections or other wiring problems properly adjusted inspect. Check before calling the manufacturer recently bought a new thermostat, new INSTALLATION – this your. Poorly attached wire thermometer to measure the temperature where the thermostat will work worse the older gets... To watch our videos, but your thermostat still isn’t working comments not! Thermometer to measure the temperature where the thermostat screen not responding and adjust the anticipator, remove baseplate. 95°F ( 35°C ) and 104°F ( 40°C ) heating control4 thermostat not working n't working properly – this your. 2 CCZ-T1-W Model Number: this device has a limited one ( 1 ) year on... Try resetting the breaker directly into the electrical system of your thermostat not... Doesn’T work, try hard restarting the display ( press and hold ) screen not responding may reach a between! System of your thermostat might be wired directly into the electrical system your. Can see the thermostat to the thermostat itself should be directed towards Honeywell as these instructions the. Used to, just replace it n't working properly dust using a restart... It so you can also check if your thermostat 's screen has been removed Jotul GF 370 and can... Contractor 's Assistant: just to clarify, do you think this is the cause of loose. But it’s tedious and prone to bugs or issues a limited one ( 1 ) warranty! As needed in your project between 95°F ( 35°C ) and 104°F ( 40°C ) on parts from date...

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